Ordering Guidelines

Registering

Before ordering or commissioning any products on my website, please first register your

details on the registration page.  Your name, email address and password is only required

at this stage.

Ordering

If you have any difficulties or enquiries when ordering items from my website, please

contact me via ‘Contact Us’ link.

Orders can be accepted without Paypal fees and/or postage and packaging charges.  Please

see under 'Payment methods' on Terms and Conditions page for further details.

Christmas Orders

For large commissioned items, the deadline is at the end of October.  Smaller commissions

i.e. A4 portraits will be accepted until end of November.

Price list

if you would like to view my current price list, please email to request one.

Greeting cards

Each bespoke handmade greeting card is individually made and they can be personalised

with your own greetings and personal photograph.

You will have a choice during the order to choose your own card size, format, background

colour, greeting and photograph.  All cards will have a coloured background with

photograph(s) mounted on quality card and edges are bevelled cut to give an attractive

thin border of approx. 0.1cm on each side of the photograph.  The coloured card will have

a subtle texture with a luxurious feel.  Every handmade card will be supplied with an

envelope and protected in a cellophane sleeve.

To view available background colours used to make the greeting cards, click here.  If there

is a particular colour you would like to see on the greeting card, email me with your details

using the ‘Contact Us’ form.

Some images created for greeting cards will be slightly cropped to adjust to the format and

size of card.  It will depend on your chosen card size/format.

If there is a photograph on my website, which you would like printed as a greeting card,

just email me with the title or details of the photograph.

General Guidelines for Bespoke Greeting Cards:  Please write your greeting in the message

box before proceeding with checkout page.  If no message/greeting is left, then the order

will proceed as having ‘no greeting’ selected. 

If supplying your own photo/image to be printed for handmade cards, please upload your

photo(s) before the checkout stage.

All greeting cards, which require a greeting on the front, will be place above or below the

main photo where appropriate.  If the greeting is to be embedded into the image, then this

will be clearly indicated in the product description.

If you have a specific card size/format, please contact me for a quote.

Images shall be placed on mounting card with a bevelled border, unless otherwise

indicated in item description.

If any of the background colours selected for greeting cards are currently unavailable, an

alternative colour shall be used.  An effort shall be made to ensure the matching colour will

be close as possible to the colour chosen by the customer.

Drawings and Paintings

High quality drawings and paintings are usually done from a photograph provided by the

customer.  The drawing or painting can be done at A5, A4 or A3 size.  Pictorial drawings

at other specific sizes are welcome.  Please contact me with your specific details.

If you would like a copy of the drawing/painting as a handmade greeting card, an optional

choice of a picture pack can be purchased.  These are available in multiples of 3, 5 or 10

greeting cards.  A choice of background colours can be selected - please email for an initial

quote.

General Guidelines for Pictorial Drawings and Paintings:  Please upload your own photo(s)

for me to draw from.  Clear photograph(s) showing much detail as possible in respect of

texture, colour, size, materials and shape of object are required.  If possible, please

indicate which photograph will be the main photograph and any extra photographs shall

be used as a reference.  Photographs may be supplied by post or email and any hard

copies shall be returned with the drawing upon completion of order. 

When submitting a photograph to draw from, please ensure it is sharp and best possible

quality.  Photos taken with mobile phones are not always suitable due to low quality;

however, you can supply additional photos to support the main photograph.

Depending on size, complexity and intricacy of the drawing, please allow 10 working days

from receipt of your order and allow an additional 2 – 3 days for delivery.  Larger orders

such as A2 size, can take up to 4 weeks or more to complete while smaller commissions

i.e. A4 size usually take about a week to complete.  All completed drawings and greeting

card packs, if selected, shall be sent on First Class Recorded delivery.  If the drawing is

required sooner than 10 working days, please contact me.

Photographic Prints

Colourful images are available to be printed at A5, A4 or A3 size.  Mounted prints are

available as an optional choice as well as mounted and framed.  If you would like the print

to be framed (with mount), please contact me with your details for an initial quote.  Any

photograph can be printed, mounted and framed upon request.

Images are taken from a wide range of subjects/themes.  If you are seeking a specific

photograph, please contact me as I may have this available in stock.

Commissioned photographic projects are welcome.  Please contact me for further details.

General Guidelines for Photographic Prints:  Each image will be printed large as possible

on the selected paper size, with the longest side first.

When supplying your own photograph, they must be of highest possible resolution to

obtain a good quality printout from the size selected.  300dpi is the minimum resolution

recommended.  Prints from mobile phones are possible but not advisable due to low

quality.

Other colours are available on request for mounted photographs.  Contact me for other

available colours.  Mount sizes will vary according to photo print size.  The maximum

available size is 500 x 400mm.  The fixed size of 500 x 400mm will be used for mounting

A3 photographic print.

A framing service is available for mounted photographic prints.  Please contact me for a

quote.

Due to the fragile nature of framed glass pictures, these will ideally have to be collected in

person.

Updated: January 2013