All handmade orders (i.e. printed greeting cards and photographic prints) are done to highest possible standards and would like you to be completely happy with your order. If for any reason you are not completely satisfied, please return item(s) in unused condition within 14 working days of receiving your item. There will be no refund on returned postage. Full refund is given upon receipt of returned items within 14 days.
Unfortunately, all commissioned work (bespoke greeting cards and calendars, drawings, paintings) cannot be returned due to its personalised nature. Personalisation can include, but not limited to, names, specific greetings, personal photographs including drawings and paintings worked from images supplied by the client.
If commissioned items become lost or damaged in the post, the item will be either replaced or full refund will be given.
Important: Please contact me before returning any items by post.